Terms and Conditions of Sale
Terms and Conditions of Sale
1. Introduction, Application, Entire Agreement and the Contract
1.1 These Terms and Conditions apply to the purchase of goods from Alice Ryder trading as Salttz to the person buying the goods.
Please read these conditions carefully before placing an order with Salttz. You are deemed to have accepted these Terms and Conditions when you purchase any goods via our website, social media or otherwise or from the date of any performance of the supply of goods (whichever happens earlier) and these Terms and Conditions together with the documents referred to within (“Terms and Conditions”) and the Contract are the entire agreement between us.
1.2 You acknowledge that you have not relied on any statement, promise or representation made by or given on our behalf. These conditions apply to the Contract and exclude any other terms that you try to impose, incorporate or which are implied by trade, custom, practice or course of dealing.
1.3 Your order is an offer to Salttz to buy the goods in your order. Please note that we reserve the right to reject any offer to purchase by you, at any time. When you place an order to purchase goods from Salttz, we will send you an e-mail confirming receipt of your order and containing the details of your order (the Order Confirmation E-mail). The Order Confirmation E-mail is acknowledgement that we have received your order, and does not confirm acceptance of your offer to buy the goods ordered. After sending you the Order Confirmation E-mail we will process the payment details you have given us to take payment for your order. If we are unable to fulfil your order following this Order Confirmation E-mail we will contact you by email advising you of this and we will refund the payment for your order to you. We only accept your offer, and conclude the contract of sale for goods ordered by you, when we send e-mail confirmation to you that your goods have been shipped (Shipping Confirmation E-mail). Our acceptance of your order will be considered for all purposes to have been effectively communicated to you at the time we send a Shipping Confirmation E-mail and it is at this point that a legally binding contract is formed between you and Salttz for the purchase of goods ("Contract"). Your Contract is with Salttz.
1.4 Only adults (persons aged 18 and over) are entitled to enter into legally binding contracts.
1.5 By entering into the Contract, you warrant that you are a private individual and you are not purchasing a product for the purpose of resale.
2. Interpretation and Definitions
2.1 A “business day” or "working day" means any day other than Saturday, Sunday or a bank holiday in England and Wales.
2.2 The headings used in these Terms and Conditions are for convenience only and do not affect their interpretation.
2.3 Words imparting the singular shall include the plural and vice-versa.
3. Our Products and Use Disclaimer – PLEASE READ CAREFULLY
3.1 Our dog collars are designed for dogs and are intended for use under supervision. It is the customer’s responsibility to ensure the correct size and fit for their dog. Improper use or failure to supervise your dog while wearing our products may result in injury, for which we cannot be held responsible.
3.2 We do not guarantee that our collars are suitable for every breed, size, or temperament. It is your responsibility to assess whether our products are appropriate for your dog’s specific needs.
3.3 Please refer to our sizing guide before purchasing to ensure the correct fit for your dog. We are not responsible for issues arising from incorrect size selection.
3.4 Our collars are made with durable materials, but no product is indestructible. Regularly inspect your collar for signs of wear and tear, and discontinue use if the product becomes damaged.
3.5 Care instructions are provided on our website. Failure to follow care instructions may result in reduced product lifespan.
3.6 All goods are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available.
3.7 Except for this clause and consumer guarantees under law, we do not offer any warranty or guarantee on our goods. We warrant that we will use reasonable care and skill in our performance of the supply of goods. We can make any changes to the goods provided which are necessary to comply with any applicable law or safety requirement, and we will notify you should this be necessary.
3.8 We aim to complete the supply of goods within the time set out on our website but we cannot give an exact or guaranteed delivery date and they should not be relied upon as such. Time shall not be of the essence in the performance of our obligations.
4. Payment and Fees
4.1 Prices for our products are as per our website and are subject to change without notice.
4.2 The Price quoted on the website excludes delivery charges, which are quoted separately at checkout.
4.3 We are not liable for any additional postage, carriage, customs or other fees which may be payable upon receipt, or in anticipation of receipt, of your order.
5. Returns
5.1 Returns are subject to our Return and refund policy found here.
6. Indemnity
6.1 You shall indemnify us, and keep us indemnified, from and against any losses, damages, liability, costs, and expenses incurred by us a result of or in connection with your breach of any of your obligations under this Contract.
7. Limitation of Liability
7.1 Subject to clause 7.3 below, we shall not be liable for any of the following (whether direct or indirect):
7.1.1 Loss of profit;
7.1.2 Loss or corruption of data;
7.1.3 Loss of use;
7.1.4 Loss of production;
7.1.5 Loss of Contract;
7.1.6 Loss of opportunity;
7.1.7 Loss of savings, discount, or rebate (whether actual or anticipated);
7.1.8 Harm to reputation or loss of goodwill;
7.1.9 Loss of income or revenue; or
7.1.10 any consequential, indirect, or special losses.
7.2 The limitations of liability set out above shall not apply in respect of any indemnities given by either party under this Contract.
7.3 Notwithstanding any other provision of this Contract, the liability of the parties shall not be limited in any way in respect of the following:
7.3.1 Death or personal injury caused by negligence;
7.3.2 Fraud or fraudulent misrepresentation;
7.3.3 Any losses caused by wilful misconduct.
7.4.4 Any other losses which cannot be excluded or limited by the law of England and Wales.
7.4 We only supply goods for domestic and private use. If you use the goods for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
8. Circumstances beyond a party’s control
8.1 We will not be liable for any failure or delay in performing obligations where such failure or delay is a direct or indirect result from any cause that is beyond our reasonable control. If the delay continues for a period of 90 days, either party may terminate or cancel the Contract.
9. Communications and changes to these Terms and Conditions
9.1 We are entitled to revise and amend these Terms and Conditions from time to time by posting them on our website without providing you notice.
9.2 You will be subject to the policies and terms and conditions in force at the time that you order Products from us, unless any change to those policies or these Terms and Conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you (via email) of the change to those policies or these Terms and Conditions before we send you the Shipping Confirmation email (in which case we have the right to assume that you have accepted the change to the Terms and Conditions, unless you notify us to the contrary within seven working days of receipt by you of the product(s)).
9.3 Except from those notices at clause 9.1 above, all other notices under these Terms and Conditions must be in writing.
9.3 All notices under these Terms and Conditions must be addressed to us at 2 Sellars Villas, Ansty, Dorset, DT2 7PN. We may give you notice at either the e-mail or postal address you provide when placing an order or via posting updates and changes to our website.
10. Data Protection and Privacy
10.1 Your personal information is dealt with in accordance with our Privacy Policy found here.
11. Law and Jurisdiction
11.1 This Agreement shall be governed by and construed in accordance with the law of England and Wales.
11.2 Any disputes relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the Courts of England and Wales.
12. Miscellaneous
12.1 No failure or delay by us in exercising any right or remedy provided by law or under these Terms and Conditions and no single or partial exercise of any such right or remedy shall impair the right or remedy, or operate as a waiver or variation of it, or preclude its exercise at any subsequent time.
12.2 If any clause of these Terms and Conditions is found to be invalid, illegal or unenforceable by any court or authority, that clause or part-clause will be deleted from these Terms and Conditions and the validity and enforceability of the rest of these Terms and Conditions shall remain unaffected.
12.3 A person who is not a party to a Contract is not entitled to enforce any of its terms (including these Terms and Conditions) under the Contracts (Rights of Third Parties) Act 1999.